š2025 Banking Satisfaction Survey – What Do Kiwis Value Most?
A new Consumer NZ survey of 1,920+ New Zealanders shows clear trends in how banks are meeting (or missing) customer expectations.
ā
Strong performance inĀ digital and mobile banking
ā ļøLower satisfaction in areas likeĀ savings interestĀ andĀ fees
The data highlights evolving customer priorities ā and where financial institutions should be focusing next.
#Banking2025 #CustomerSatisfaction #ConsumerNZ #FinancialServices #ExcelerateConsulting
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