A balance scorecard consisting of 6 metrics will be codesigned with your team. Metrics are chosen based on the decision-making skills you would like your participants to improve on. The best performer based on these 6 metrics will win or lose each simulation round.
There are multiple assessment metrics to choose from:
- Shareholder Returns
- Customer Satisfaction
- Employee Engagement
- Employee Engagement
- Credit Rating
- Lending Losses
- Capital Ratios
- Risk Incidents
- Customer Complaints
- Community Trust
- Community Reputation